FAQ

Frequently Asked Questions

• Who is Tanning-Beds.Net?
• Where are you located?
• How long have you been in business?
• Can I call and talk to someone to buy?
• What if I have a warranty issue?
• Is there a money back guarantee?
• Are these tanning beds made in the USA?
• Can I track my shipment?
• How will my tanning bed arrive?
• Can I visit your showroom?
• What if I have other questions?

Who is Tanning-Beds.Net?
We are UVA SunSystems, Inc., one of the oldest names in the tanning industry.  We manufacture and import tanning beds and sell them all over North America and select parts of South America.

Where are you located?
Our main office is just north of Greensboro, NC We build SunMaster beds in Jemison, Alabama. We have a few select dealers in the U.S. and Canada.

How long have you been in business?
We started in 1984.

Can I call and talk to someone to buy?
Sure.  1-800-600-8118 any time during normal business hours on the east coast.

What if I have a warranty issue?
We handle everything direct.  You call the same toll-free number.  Because we build beds, we always have the parts in stock, so getting you back up and running is always fast.

Is there a money back guarantee?
All of our beds have a 30 day money back guarantee.  We have always offered this.   Why no other seller does, we are not sure.  We are proud of our equipment, and we are confident you will love it as well.

Are these tanning beds made in the USA?
We build SunMaster tanning beds here in our Jemison, Alabama factory.  Alpha Sun tanning beds are imported from Alpha Industries of Belgium, and are made in Moldova.

Can I track my shipment?
We will automatically email you with a toll-free phone number and tracking number.   Once it is in the hands of the carrier, they can tell you exactly when your bed will arrive.

How will my tanning bed arrive?
It comes on a large truck (18 wheeler, typically).  We always send a truck with a lift gate at no extra charge.  This makes unloading easier.  They are not required to assist (although most will) so you should have two people present to unload your new tanning bed.

Can I visit your showroom?
Of course.  No appointment is necessary.  Call us for directions, or you can use Google Maps (or any other map site) to locate us and get directions.

What if I have other questions?
Call 1-800-600-8118 during business hours.  You get the same price online or over the phone, and your call is always welcomed.